Before we enter the property or begin any service, the property owner or authorized representative is required to review and acknowledge the following documents. These documents define the scope of work, limitations, responsibilities, and conditions of service.
Name, property address, phone number, email, and date will be collected before the documents are acknowledged.
The client will review the service agreement, scope limitations, moisture disclosure, guarantee terms, and related conditions.
The client will check required boxes, confirm they understand the documents, and provide an electronic signature before service begins.
The following documents must be reviewed before service begins. These summaries are placeholders for the full legal/service language we will finalize next.
This agreement outlines the general nature of the services being provided by StressFree Mold Removal. The client acknowledges that all work is limited to the areas, conditions, and services specifically agreed to in writing.
The client understands that environmental conditions can change over time and that future mold growth, moisture intrusion, humidity issues, leaks, or hidden conditions are not controlled by StressFree Mold Removal unless specifically included in the written scope of work.
By proceeding, the client confirms they understand the nature of the service, the limits of the work, and their responsibility to provide accurate property information before service begins.
Scope of Service: This service is limited strictly to visible and readily accessible areas at the time of service. No demolition, disassembly, invasive inspection, or structural work is included unless specifically authorized in writing.
Non-Invasive Service: This is a surface-level environmental cleaning and treatment only. This service does not address hidden, embedded, or structural contamination.
Not Mold Remediation: This service does NOT constitute mold remediation, mold abatement, or environmental restoration as defined by any federal, state, or industry standard.
No Testing or Verification: No environmental testing, clearance testing, or post-service verification is included. Any verification must be performed by an independent third party at the client’s discretion.
Hidden Conditions: StressFree Mold Removal is not responsible for any hidden, latent, or inaccessible conditions, including but not limited to those within walls, ceilings, subfloors, insulation, or HVAC systems.
Moisture Not Addressed: This service does not include identifying or correcting moisture sources such as leaks, humidity, condensation, or ventilation issues. Failure to correct these conditions will result in recurrence.
No Guarantees: No guarantee is made regarding complete contaminant removal, environmental safety, air quality, habitability, or health outcomes of any kind.
Client Responsibility: The client acknowledges they are not relying on this service as a complete or permanent solution and understand that additional evaluation or corrective action may be required.
Primary Cause Acknowledgment: The client understands that mold and microbial conditions are typically caused by moisture, humidity, leaks, condensation, ventilation issues, or water intrusion.
No Moisture Diagnosis: StressFree Mold Removal is not performing a moisture inspection, leak detection, or environmental diagnosis unless specifically stated in writing.
No Correction of Source: This service does not include identifying, repairing, or correcting any underlying moisture or environmental condition.
Recurrence Risk: The client acknowledges that failure to identify and correct moisture conditions will result in the return of mold, staining, or microbial growth.
No Responsibility for Return: StressFree Mold Removal assumes no responsibility for the reappearance of conditions after service, regardless of location, severity, or timeframe.
Ongoing Responsibility: The client is solely responsible for maintaining proper environmental conditions, including moisture control, ventilation, and property maintenance.
Electronic Agreement: The client agrees to conduct this transaction electronically and acknowledges that this page and form constitute a legally binding acknowledgment of the documents presented.
Affirmative Action Required: The client understands that checking required boxes, entering their name, and submitting this form constitutes intentional and voluntary agreement to all terms listed on this page.
Binding Effect: The client agrees that their electronic acknowledgment carries the same legal effect as a handwritten signature.
Authority to Sign: The client confirms they are the property owner or an authorized representative with full authority to approve services and accept all terms and conditions.
Record Retention: The client understands that this submission may be stored, recorded, and used for documentation, verification, and enforcement purposes.
No Reliance on Verbal Statements: The client acknowledges that no verbal statements, representations, or assurances outside of this written page have been relied upon.
Limited Coverage: Any guarantee provided applies only to the specific areas that were treated and documented at the time of service.
Condition-Based Validity: Guarantee coverage is strictly dependent on no material change in environmental conditions, including but not limited to moisture levels, humidity, leaks, ventilation, or structural conditions.
Excluded Conditions: The guarantee does not apply to new moisture intrusion, plumbing issues, roof leaks, condensation, flooding, hidden contamination, or any untreated or inaccessible areas.
Maintenance Responsibility: The client is responsible for maintaining proper environmental conditions, including moisture control and ventilation, in order for any guarantee to remain valid.
No Blanket Coverage: The guarantee does not extend to the entire structure and is not a representation of full environmental correction or prevention.
Notice Requirement: The client agrees to notify StressFree Mold Removal promptly if any concern arises in a treated area in order for any applicable guarantee consideration to be reviewed.
Service Conditions: All services are subject to scheduling, access, safety conditions, and property readiness at the time of service.
Right to Refuse or Delay: StressFree Mold Removal reserves the right to delay, reschedule, modify, or refuse service if conditions are unsafe, inaccessible, misrepresented, or outside the agreed scope.
Access Requirement: The client is responsible for providing clear, safe, and unrestricted access to all agreed service areas at the time of arrival.
Payment Terms: The client agrees to all payment terms, including deposits, balances due, and any agreed pricing structure prior to or upon completion of service.
Accuracy of Information: The client confirms that all property details, conditions, and representations provided are accurate to the best of their knowledge.
Entire Agreement: This page, along with the submitted acknowledgment form, constitutes the full agreement. No external statements or representations are binding unless included in writing.
By submitting this form, you confirm that you have personally reviewed all documents on this page and accept full responsibility for understanding the scope, limitations, and conditions outlined above.
Each acknowledgment below directly applies to the documents above. You must review each section before submitting.