Your trust matters. This Privacy Policy explains how StressFree Mold Removal collects, uses, protects, and handles information submitted through this website, service forms, text requests, phone calls, inspection requests, certificates, and related communications.
This Privacy Policy applies to information collected by StressFree Mold Removal through our website, online forms, phone calls, text messages, email communications, inspection requests, service requests, certificate verification pages, guarantee-related pages, and any other digital or written communication submitted to us.
By using this website, submitting a form, calling us, texting us, requesting service, verifying a certificate, or communicating with us, you acknowledge that you have read and understand this Privacy Policy.
We may collect information you voluntarily provide, including but not limited to:
We may also collect limited technical information automatically when you visit our site, such as browser type, device type, pages viewed, approximate location, IP address, referral source, and general website usage data.
We may use collected information to:
We do not collect personal information for purposes unrelated to our business unless disclosed at the time of collection or required by law.
When you provide your phone number or email address, you authorize StressFree Mold Removal to contact you regarding your inquiry, inspection request, estimate, project, certificate, service documentation, appointment, follow-up, or related service matter.
Communications may include phone calls, text messages, emails, appointment confirmations, service follow-ups, document requests, certificate verification, guarantee information, and related customer service messages.
Consent to receive marketing communications is not a condition of purchasing services. Message and data rates may apply. You may request that we stop non-essential marketing communications at any time.
Information submitted through website forms may be sent to our internal team by email, text notification, CRM, spreadsheet, lead management tool, or other business system used to respond to inquiries quickly.
Submitting a form does not create a contractor-client relationship, hygienist relationship, consulting relationship, emergency response obligation, or guarantee of service availability.
Do not submit sensitive personal, medical, financial, or confidential information unless specifically requested and necessary for the service being provided.
If you use our certificate verification, guarantee verification, or guarantee extension pages, we may collect or display certain limited project-related details, including certificate ID, project ID, service date, expiration status, property reference, customer name, or other verification information.
Verification pages are intended to confirm authenticity, status, and record accuracy. They are not intended to disclose private project details beyond what is necessary for certificate or guarantee verification.
Our website may use cookies, pixels, analytics tools, tracking technologies, or similar systems to understand how visitors use the site, improve performance, measure advertising, and improve user experience.
These tools may collect information such as:
You may disable cookies through your browser settings, but some website features may not function properly if cookies are disabled.
We may use third-party service providers to operate our website, process forms, manage leads, send emails, send text alerts, host data, process payments, manage documents, verify certificates, run analytics, or support our business operations.
These third parties may include, but are not limited to:
We do not control the privacy practices of third-party platforms. Their handling of information is governed by their own privacy policies and terms.
We do not sell your personal information in the ordinary course of business. We may share information when reasonably necessary to operate our business, perform requested services, protect legal interests, comply with obligations, or complete a transaction.
Information may be shared with:
We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, email system, text message system, online form, database, or digital transmission method can be guaranteed to be completely secure. You acknowledge that any information submitted electronically is provided at your own risk.
We may retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, verify certificates, support guarantees, comply with legal obligations, resolve disputes, enforce agreements, and protect our company’s rights.
Records connected to inspections, service requests, project documentation, certificates, guarantees, invoices, communications, or property-related work may be retained for longer periods when needed for business, legal, insurance, warranty, or documentation purposes.
You may contact us to request access to, correction of, or deletion of certain personal information we maintain, subject to legal, contractual, business, insurance, accounting, and recordkeeping limitations.
We may need to verify your identity before processing certain requests. We may deny, limit, or retain information when necessary to comply with legal obligations, maintain accurate service records, resolve disputes, enforce agreements, prevent fraud, or protect legitimate business interests.
Our website and services are intended for adults, property owners, tenants, real estate professionals, property managers, business owners, and individuals seeking property-related services. We do not knowingly collect personal information from children under 13.
If we become aware that a child has submitted personal information without appropriate consent, we may delete that information.
Information you provide about mold, moisture, odor, air quality, property damage, medical concerns, symptoms, occupants, tenants, or living conditions may be used only to evaluate, respond to, document, or perform requested services.
StressFree Mold Removal does not provide medical advice. Any health-related information shared with us is used only for service context and should not be interpreted as diagnosis, treatment, medical evaluation, or health guidance.
Our website may contain links to third-party websites, tools, payment pages, document platforms, review sites, social media pages, maps, or external resources. We are not responsible for the privacy practices, content, security, or policies of third-party sites.
You should review the privacy policy of any third-party website before providing information to that site.
Some browsers allow users to send “Do Not Track” signals. Because there is no uniform industry standard for responding to such signals, our website may not respond to them automatically. You may manage cookies and tracking preferences through your browser or device settings.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of this website or our services after changes are posted means you accept the updated Privacy Policy.
If you have questions about this Privacy Policy or wish to make a privacy-related request, you may contact us:
StressFree Mold Removal
21543 Carlton Dr
Macomb, MI 48044
Phone: 586-322-3975
This Privacy Policy is effective as of May 15, 2026.
This page is provided for general business disclosure purposes and should be reviewed by qualified legal counsel to confirm compliance with all laws applicable to your specific business operations, tools, advertising systems, data practices, and service area.